ISO Certification & Gap Analysis Please complete the following steps carefully to begin the evaluation and certification process. There was an error trying to submit your form. Please try again. Important Note Upon completion of this checklist, the standard certificate will be issued based on your declarations regarding the level of your organization’s conformity with the requirements of the Quality Management System standard. Based on this checklist, the conformity of your business processes with the general and fundamental requirements of the applicable Quality Management System standards will be assessed. The primary basis of this assessment is the transparency and accuracy of your responses to the questions in this checklist. Please provide honest and accurate responses. We will support you in identifying, correcting, and improving any nonconformities with the requirements of the Quality Management System standards. I have read and accept the terms stated above. * This field is required. Representative Full Name * Please enter your full name as the representative. This field is required. Company / Organization Name * Please enter the name of your company or organization. This field is required. Number of Employees Enter the total number of employees in your organization. Requested Standard Select the ISO standard you are requesting. Select an option ISO 9001:2015 ISO 14001:2015 ISO 45001:2018 Other Standards Scope of Activity * Provide a brief description of your organization's activities. This field is required. Full Postal Address Please provide your complete postal address. 1. Does your organization have a process for assessing, identifying, and managing potential risks associated with its business processes, products, or services? Please provide the document number or name of the relevant procedure/instruction. Yes No 2.Does your organization have a process for identifying and managing opportunities for improvement across all aspects of the business? Please provide the document number or name of the relevant procedure/instruction. Yes No 3. Does your organization have a process for communicating and maintaining relationships with external suppliers? Please provide the document number or name of the relevant procedure/instruction. Yes No 4. If your organization works with external suppliers, do you have a process for evaluating and approving them? Please provide the document number or name of the relevant procedure/instruction. Yes No 5. Are the competence and performance of suppliers, as well as their impact on improving or adversely affecting the quality of your products and services, evaluated? Please provide the document number or name of the relevant procedure/instruction. Yes No 6. Does your organization have a process for recruiting personnel, improving their competence, and supporting their professional development? Please provide the document number or name of the relevant procedure/instruction Yes No 7. Does your organization have a process for identifying, assessing, and managing the needs, expectations, and relevant communication requirements of its interested parties? Please provide the document number or name of the relevant procedure/instruction Yes No 8. Has your organization identified and managed the knowledge required to effectively operate all of its business processes? Please provide the document number or name of the relevant procedure/instruction Yes No 9. Has your organization identified the needs and expectations of its customers? Are these needs and expectations regularly reviewed and managed? Please provide the document number or name of the relevant procedure/instruction. Yes No 10. Has your organization identified and documented all applicable requirements for its products and services? Please provide the document number or name of the relevant procedure/instruction. Yes No 11. Have the applicable requirements for your organization’s products and services been communicated to all relevant interested parties? Please provide the document number or name of the relevant procedure/instruction. Yes No 12. Has comprehensive planning been carried out for production processes and/or service delivery processes? Please provide the document number or name of the relevant procedure/instruction. Yes No 13. Have these requirements been communicated to all relevant internal and external personnel and parties? Please provide the document number or name of the relevant procedure/instruction. Yes No 14.Does your organization have established and implemented processes for the development of products, services, and administrative processes? Please provide the document number or name of the relevant procedure/instruction.. Yes No 15.Does your organization have a practical and effective program for identifying its strengths and weaknesses? Please provide the document number or name of the relevant procedure/instruction. Yes No 16.Does your organization regularly monitor and identify nonconforming activities, processes, products, or services? Please provide the document number or name of the relevant procedure/instruction. Yes No 17.Does your organization have a plan for addressing and improving identified nonconformities? Please provide the document number or name of the relevant procedure/instruction. Yes No 18.Are appropriate periodic reviews conducted to prevent the recurrence of identified nonconformities within the organization? Please provide the document number or name of the relevant procedure/instruction. Yes No 19.Is there an effective link between corrective actions and identified opportunities for improvement? Please provide the document number or name of the relevant procedure/instruction. Yes No 20.Do department managers and senior management regularly and systematically review the status and performance of the organization’s key performance indicators (KPIs)? Please provide the document number or name of the relevant procedure/instruction. Yes No 21.Within the past 12 months, has an assessment of the status of all organizational processes, including both internal processes and processes involving external parties, been conducted through an internal audit or an audit performed by an external body? Please describe the results. Yes No 22.Based on the results of these audits, have appropriate actions been taken to communicate the findings and relevant information to internal and external interested parties? Yes No 23.Based on the audit results, have appropriate actions been taken to address identified risks, nonconformities, and opportunities for improvement? Yes No 24.Do you have CRM approach? Please describe the controls and processes established to ensure effective communication with customers, including the management of customer inquiries, feedback, requests, and complaints. Yes No 7. Please provide a brief overview of the company’s overall activities and processes in the following areas: administration, human resources, production and/or service delivery, and communication with interested parties. Feel free to add any other comments or requests. 8. Please provide a brief overview of the company’s overall activities and processes in the following areas: administration, human resources, production and/or service delivery, and communication with interested parties. Feel free to add any other comments or requests. Submit There was an error trying to submit your form. Please try again.
